Deliveries

  • Yes, we offer a small selection of our products to the following countries:

    Austria, Belguim, Buglaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Slovenia, Switzerland.

  • Items which can be shipped to these specified countries include:

    All Gifts & Lifestyle products

    All Distillery Select products

    Luminary No. 3

    Luminary No. 2

  • Delivery is £4.99 or complimentary on all orders over £70.

  • Orders placed before 1pm Monday to Friday will usually be dispatched the same day and will be delivered by DPD. Orders placed after 1pm, on weekends or on bank holidays will be dispatched the next working day. For mainland UK, orders will usually be delivered within 1 to 3 working days. For some rural areas, delivery times can be up to 5 working days.

    Our standard delivery times are up to 5-10 days for EU. All orders are delivered by courier, as advised in dispatch notification.

    If you have not received your delivery within these timescales, please contact our Consumer Service team.

  • If you have not received a despatch notification, please contact our Customer Service team to change your delivery address.

     

    If you have received a despatch notification, you can change your delivery address via DPD. Please see the DPD help page for further information.

  • You can change your delivery date through DPD. Please see the DPD help page for further information.

  • We require a responsible adult over the age of 18 to accept the delivery.

  • No, our distillery shop is currently closed while we undertake expansion works.